The Contented Cow Blog

Building Workplaces That Work


Archive for August, 2007

Don’t Play With Dead Snakes: What Should Washington Do Now That Gonzalez is Gone?

Wednesday, August 29th, 2007 Posted in Leadership, by Bill | No Comments »

While an executive at FedEx, I had the privilege of working for Jim Barksdale, the company's COO, and later CEO of Netscape. Aside from being a genuinely great human being, ... Read more..

Jott: a review of one hot text messaging tool.

Thursday, August 23rd, 2007 Posted in Reviews, by Bill | 1 Comment »

Okay, what you usually find on this page is a post relating to Richard’s most recent vacation, a rant from yours truly on a current source of irritation, or an ... Read more..

A Culture of Listening – An Excerpt From Contented Cows MOOve Faster

Monday, August 20th, 2007 Posted in Think About It..., by Bill | No Comments »

I recently posted the following excerpt from our new book, Contented Cows MOOve Faster, in the OI Partners newsletter. It never occurred to me that our readers might appreciate it, ... Read more..

“¿Habla Espanol?” – Should Management be Required to be Bilingual?

Saturday, August 18th, 2007 Posted in Management, by Bill | 1 Comment »

I recently responded to a question from a reader of Workforce Management Magazine Online regarding his/her company’s requirement that managers be bilingual (English-Spanish) in order to work more effectively with ... Read more..

The Health Care Crisis Won’t Go Away.

Monday, August 13th, 2007 Posted in Extra Milers, Think About It..., by Bill | No Comments »

There is a saying that old folks’ conversations ultimately center on one of three things: Their wallet, their next meal, or their bowel movements. My grown son who has ... Read more..

Keahole Airport…bad… but not bad enough to ruin a great vacation.

Friday, August 10th, 2007 Posted in Avoiding Burnout, by Richard | 1 Comment »

OK, last post from Hawaii. It’s time to get back to reality. For the past nine days, my wife, our two kids (teenagers), and I have been enjoying a wonderful vacation ... Read more..

Understanding what draws Japanese visitors to Pearl Harbor.

Wednesday, August 8th, 2007 Posted in Think About It..., by Richard | 3 Comments »

A few days ago, my family and I visited the USS Arizona Memorial at Pearl Harbor, Hawaii. Both my and my wife’s fathers served in World War II, my ... Read more..

Looking for those who go the “Extra Mile”.

Tuesday, August 7th, 2007 Posted in Character, by Bill | No Comments »

Without regard for their personal safety, last Wednesday evening a young Minnesota couple rushed to the scene of the I-35 bridge collapse in Minneapolis, rendered medical attention to those injured ... Read more..

Meeting Lifetime Goals

Sunday, August 5th, 2007 Posted in Meeting Goals, by Richard | 1 Comment »

Our blogmistress extraordinaire, Tia Graham, has suggested that occasionally we post something that has nothing to do with our business topic – leadership and creating a great place to work. ... Read more..

The Danger of Antiquated Management Systems

Saturday, August 4th, 2007 Posted in Management, by Bill | No Comments »

Most are aware by now of "the collapse of the I-35W bridge" in Minneapolis this week. Our thoughts and prayers extend to those who have suffered as the result of ... Read more..