
Tuesday, July 28th, 2009 Posted in Think About It..., by Bill | No Comments »
Yesterday, at the conclusion of a routine office visit with my primary care physician, I asked for his opinion on the most important aspects of fixing our health care system. ... Read more..Sunday, July 26th, 2009 Posted in Leadership, Think About It..., by Bill | No Comments »
Recently, three bright, hard working guys got together (sorta) over a simple, residential police call and managed to turn it into a national incident. While the facts remain somewhat muddled, ... Read more..Wednesday, July 22nd, 2009 Posted in Uncategorized | No Comments »
My astonishment continues to grow at the prevalence of bad customer service, especially in the beleaguered travel sector. Here's the story: Rented a car from Hertz at the Phoenix Sky ... Read more..Monday, July 20th, 2009 Posted in Leadership, Management, Think About It..., by Bill | No Comments »
Within the next year, it seems likely that three things will happen, each of which will put added pressure on employers. In likely order of occurrence they are: Health care legislation ... Read more..Tuesday, July 14th, 2009 Posted in Think About It..., by Bill | No Comments »
Our 1998 book, Contented Cows Give Better Milk, called attention to the substantial advantage in business outcomes achieved by companies with sensible leadership and employee relations practices. In it, we ... Read more..Monday, July 6th, 2009 Posted in Leadership, Meeting Goals, by Bill | No Comments »
In a June 30 column in the Chicago Sun Times, Jesse Jackson joined the hue and cry railing against the recent U.S. Supreme Court finding that the City of New ... Read more..Sunday, July 5th, 2009 Posted in Think About It..., by Bill | No Comments »
Professional speaker and trainer, Beth Terry wrote a wonderful piece about freedom, responsibility, and the USA. The message is powerful, and with Beth's permission, I've reposted it here for your ... Read more..